Business Information & Services

Company Details
‍Legal entity: CAPTIVATING MESSAGE, UNIPESSOAL, LDA
VAT NUMBER: PT517525518
Registered address: Rua 1º de Maio, Abrunheira, Sintra, Lisboa
Contact email: joao@virtusmedium.com

Description of Services
CAPTIVATING MESSAGE, UNIPESSOAL, LDA provides B2B outbound and growth services to companies selling products or services to other businesses.

Our services may include, depending on the engagement:
Outbound strategy and campaign planning
Lead sourcing, segmentation, and data enrichment
Cold email and professional network outreach operations
Reply handling and lead qualification support
Campaign monitoring, optimization, and reporting
Services are provided on a business-to-business basis and are customized for each client based on their objectives and requirements.
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Engagement & Fee Structure
Engagements are customized based on scope of work, target market, campaign complexity, and volume.
Our fee structure typically includes:
A fixed monthly operations and infrastructure component
A variable component linked to qualified outcomes (such as meetings or opportunities generated)
Final pricing, scope, and deliverables are agreed upon prior to onboarding and documented contractually.

How to Work With Us
Companies interested in working with us can request a proposal or apply to work with us through our website.
All requests are reviewed to ensure a suitable fit before any engagement is confirmed.
https://calendly.com/virtusmedium/30min

Delivery Policy
Services provided by CAPTIVATING MESSAGE, UNIPESSOAL, LDA are delivered on a business-to-business basis and are tailored to each client engagement.

Delivery may include, depending on the agreed scope of work:
Campaign strategy and setup
Outbound operations and execution
Access to reporting, performance updates, or operational outputs
Ongoing optimization and support during the engagement period
The specific deliverables, timelines, and performance expectations are defined and agreed upon prior to onboarding and documented contractually for each engagement.

Because services are customized, delivery methods, timelines, and outputs may vary between clients.

Refund & Cancellation Policy
All engagements with CAPTIVATING MESSAGE, UNIPESSOAL, LDA are governed by the terms agreed upon prior to onboarding.

Fees paid for services already delivered or work already performed are non-refundable.

Any refunds, if applicable, are limited to prepaid fees for services not yet delivered.

Cancellation terms, notice periods, and any applicable refunds are defined on a per-engagement basis and documented contractually.

No guarantees are made regarding specific commercial outcomes, results, or performance metrics unless explicitly stated in a written agreement.